after the tracking service
Arrange the trailer will continue after the tracking service, to confirm whether the trailer with the customer within the prescribed time, reached the place of loading, the container after a time, the problems will be halfway to clear record timely feedback supervisor and clerk; The record table and fill the trailer arrangement:
Time to pull the car customers loading time loading place order container number time of arrival is ark time note
A, Customers confirm trailer has arrived on time, please record registration "on time" is arranged in the trailer.
B, Such as customer feedback the trailer to the container location, contact the driver when it can reach, what reason be late, call to the customer again. Snap clients and principle, to ensure the quality of our service and are not allowed to stay customers find our complaints driver late or other reasons, must to do the work at the front. The records of time will be late for trailer company in the remarks column, for trailer late customer complaints to reflect to the dealership, statement of the problem, not only affect our cooperation with customers, therefore we also give the car business.